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Contact Us / Customer Service

Questions? We're happy to help. Comments? We're happy to listen. Please take a look at our Frequently Asked Questions. If you cannot find an answer, just contact us by using any of the following methods:

SUCCESS MAGAZINE

For Subscriptions

Online: Account Maintenance
Email: customerservice@success.com
Phone: (800) 570-6414

Mail:
SUCCESS magazine
P.O. Box 292144
Kettering, OH 45429

I didn't receive my print issue of SUCCESS magazine. My issue arrived damaged.

Please contact us directly at customerservice@success.com or call 1-800-570-6414 to inquire about missing or damaged issues. We will verify your account information and promptly send a replacement issue.

How do I renew, make changes or update my address for my subscription?

Online: Account Maintenance
Email: customerservice@success.com
Phone: (800) 570-6414


For Letters or Comments to the Editor

Email: editor@success.com
Phone: (877) 243-8383
International and Dallas/Ft Worth area: (940) 497-9264

Mail: 
SUCCESS magazine
200 Swisher Road 
Lake Dallas, TX 75065

Does SUCCESS accept freelance submissions or requests for coverage?

Yes. However, due to the high volume of submissions we receive, we cannot respond to every request. Story ideas or pitches should be submitted in writing to editor@success.com. Please paste information in the body of the email when possible. If you must attach documents, please keep file sizes to a minimum. All submissions are considered.

Where can I submit my letter to the editor?

To have your comments considered for SUCCESS Letters to the Editor, please send an email to editor@success.com. Please include "Letters" in the subject line. 


SUCCESS MAGAZINE DIGITAL EDITION

Email: digital@success.com
Phone: (877) 243-8383
 

How do I access my digital issue?

The digital edition is available at http://digital.success.com/. There, you may preview the magazine, or login to http://digital.success.com/login to view and download the entire issue.

I cannot log into my digital issue of SUCCESS.

We are happy to assist you with your login and password for the SUCCESS digital edition. Please contact us directly at customerservice@success.com or call (800) 570-6414 to speak to one of our subscription service representatives. 


SUCCESS STORE

For Order Assistance:

Email: contact@success.com
Phone: (877) 243-8383
International and Dallas/Ft Worth area: (940) 497-9264

Mail:
SUCCESS Store
200 Swisher Road
Lake Dallas, TX  75065 

Hours are Monday-Friday: 8am - 5pm (CST)


PURCHASES/ORDERING

I cannot log into my SUCCESS Store account. I didn't receive the Password Reset.

If you need assistance with your login and password for SUCCESS Store orders and account access, please contact us directly at 1-877-243-8383 Monday-Friday 8am - 5pm (CST) or contact@success.com.

Where do I find the Digital Download or MP3 I purchased on the SUCCESS Store?

You can access your downloads on your “My Account” page. If you need assistance with your login and password for SUCCESS Store orders, please contact us directly at 1-877-243-8383 Monday-Friday 8am - 5pm (CST) or contact@success.com.