As a former staff psychologist at the Menninger Clinic, Harriet Lerner has studied apologies for more than 20 years. She says you don’t need to know when an apology isn’t coming or “when a bad apology flattens you.” A good apology can deliver almost instant healing. Author of the best-seller The Dance of Anger, Lerner writes with humor and an easy intelligence about apologizing, making amends and forgiving.
Related: How to Be More Empathetic in Conversations
Why Won’t You Apologize?
By Harriet Lerner
January; Touchstone; $24
This article originally appeared in the January 2017 issue of SUCCESS magazine.
