Why the Best Leaders Hack Their Leadership Styles
Do you know your boss’s leadership style? Your own? Experts say there are three traditional leadership styles: 1. Autocratic—where the leader makes business decisions without referring to the others. This style allows quick decision-making and effective and close supervision of the team, but may lead to team dissatisfaction. 2. Transactional—where both leaders and team members […]
How Giorgio Armani Got His Career Into Gear
Car analogies are great for describing how motivation works, but my favorite is one you probably haven’t heard before: Engage your gears. It means putting your life into drive and positioning yourself in the middle of the action, where ideas are happening. Take fashion designer Giorgio Armani. After spending time in the armed forces, Armani […]
5 Ways to Finish the Year on a High Note
Why am I here? That’s the most significant question you can answer. This single question is enough to answer everything that is most important in your business and your life. So, when everything seems blurry, your productivity takes a dive and you’re not sure what you are moving toward, that’s when you need to answer […]
How to Create Your “Personal” Board of Directors
Your personal board of directors does not refer to a few high-ranking, intellectual individuals advising your company on crucial matters. It refers to that group of people who inspire you, motivate you and challenge you to think beyond. It is the people with whom you surround yourself, whose advice you seek on important personal and […]
Don’t Know What You’re Doing? You Know More Than You Think
Like everyone, you face numerous moments of self-doubt in life. You’re keenly aware of how much you really don’t know. You’re surprised when people consider you an expert because you don’t feel confident in your expertise. You think it is circumstance that you got your promotion or title, and you didn’t do anything to deserve […]
Curiosity Didn’t Kill the Cat… and It Won’t Kill Your Business
Innovation is the result of curiosity—and history is evidence of that. But what if Mozart hadn’t been curious about composition, Leonardo da Vinci had ignored the human form or Louis Pasteur never explored medicine? The world would be bereft of music, art and even health as we know it. Curiosity serves as a trigger for […]
When 90% Withdraw from Change, Be the 10% That Shines
I have a good friend who just signed on to be a communications strategist for a nearly 70-year-old company. He was hired to use “change management” techniques to communicate to employees nationwide that a business operations system—one they had been heavily dependent on for the past 40 years—was going to be replaced. The operating system […]
3 Ways to Build Your Executive Presence
What is the difference between an executive who takes hold of a room and one who doesn’t? Presence. “When great communication ability collides with an authentic leader who has genuine heart for constituents and the organization’s collective aspirations,” says Ron Crossland, vice chair of Bluepoint Leadership, “we have individuals who have the potential to move […]
3 Customer Service Basics to Make Your Business Better
We often hear customer service is really common sense. However, brilliant customer service isn’t that common. We personally remember uncommon, unique and unquestionably exquisite experiences that take our breath away. It is these rare occasions that become locked in our minds. This is how word-of-mouth spreads like wildfire and a hidden gem becomes an overnight sensation. […]
3 Tips to Boost Confidence in the Midst of Uncertainty
A teacher was working with his students in the art of archery. He set a wooden bird as the target and asked his students to aim at the eye of the bird. The first student was asked to describe what he saw. He said, “I see trees, branches, the leaves, the sky, the bird and […]
7 Ways to Take Control of Your Life Today
For years, you may have been vying to position your business for success, or just to have better relationships where you’re respected, appreciated and cared for. However, your goal may be evading you, driving you to feel like a failure. If this is how you feel or think, then I invite you to shift or […]