How to Earn Loyalty as a Leader
Are you a leader who earns loyalty from your employees and customers?
Shawn Moon
Shawn Moon is the co-author of Leading Loyalty: Cracking the Code to Customer Devotion. He is a nearly 30-year associate with FranklinCovey, has decades of experience in leadership and management, sales and marketing, program development, and consulting services. As an executive vice president, Shawn was responsible for the company’s Speed of Trust®, Execution, Customer Loyalty, and Sales Performance Practices and is the author or co-author of several books, including The Ultimate Competitive Advantage and Talent Unleashed.
