7 Daily Habits to Build Your Resilience

7 Daily Habits to Build Your Resilience

Strengthening your emotional resilience takes practice. That’s because mental fortitude—the ability to bounce back from adversity—isn’t necessarily innate. Circumstances shape how we react to adversity. Over time, we can pick up bad practices that drain us of our strength and energy. Thankfully, we can break some of these bad habits with positive routines. Let’s look […]

What Is Blue Ocean Strategy?

What Is Blue Ocean Strategy?

Blue Ocean Strategy requires more than rethinking your business strategy. It is a first principles reset of your entire approach to business and marketing.

6 Books on Failure to Build Your Resilience

6 Books on Failure to Build Your Resilience

Resilience requires setbacks. Learning from failure requires certain tools that may not come easily. With that in mind, here are 6 useful, practical books to help you learn resilience as a process.

What Makes Good Customer Service?

What Makes Good Customer Service?

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service Entrepreneurs and business leaders naturally respond with attempts to improve performance. Yet these initiatives are often top-down […]

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