Getting ready for a challenging negotiation? Offer a hot beverage and a comfy chair to the other person—but pour a cold drink for yourself (to literally soften up your adversary while you remain steadfast).
Trying to sell yourself with a résumé? Make sure the paper isn’t too thin (lest you be taken lightly).
Editing a peer’s written report? Don’t use a red pen if you want to see improvement in the second draft (because exposure to red significantly reduces performance).
These ideas may sound far-fetched, but research psychologist Thalma Lobel, Ph.D., lays out scientific evidence in her new...
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